Warranty Info

Edmonton Egress Windows offers an industry-leading 25-year warranty and a 5-year warranty on installation related labour and warranty materials.

EXTERIOR METAL CLADDING
Edmonton Egress Windows will provide a limited 25 year warranty from the date of manufacture against flaking, peeling or blistering of the surface finish.

PVC (VINYL) EXTRUSIONS
Edmonton Egress Windows provides a limited 25 year warranty from the date of manufacture against defects in materials and workmanship. Within the first 2 years from the date of manufacture, Edmonton Egress Windows will replace or repair defective materials at no charge.

INSULATING GLASS WARRANTY
Edmonton Egress Windows sealed units are warranted against seal failure for a period of 25 years from the date of manufacture. Installation charges apply after two years from the date of installation.

FIBERGLASS DOORS
Edmonton Egress Windows provides a limited 10 year warranty against warping or delamination for our fiberglass doors. This coverage is valid from the date of purchase, provided the door has not been altered in size.

INTERIOR & EXTERIOR WOOD COMPONENTS
Due to natural variations in wood, Edmonton Egress Windows does not warranty wood components that are exposed to the elements—such as those on the exterior of a home—in either their natural, stained or painted condition.

OPERATING HARDWARE
Edmonton Egress Windows provides a limited lifetime warranty on all operating hardware. All Truth Hardware products are warranted against defects in materials and workmanship for the life of the product.

INSTALLATION BY LUX WINDOWS & GLASS CERTIFIED INSTALLERS
When windows and doors are installed by Edmonton Egress Windows Certified Installers, a limited 5 year warranty is provided from the date of installation against defects in workmanship.Lux offers an industry-leading 25-year warranty and a 5-year warranty on installation related labour and warranty materials.

EXTERIOR METAL CLADDING
Edmonton Egress Windows will provide a limited 25 year warranty from the date of manufacture against flaking, peeling or blistering of the surface finish.

PVC (VINYL) EXTRUSIONS
Edmonton Egress Windows provides a limited 25 year warranty from the date of manufacture against defects in materials and workmanship. Within the first 2 years from the date of manufacture, Edmonton Egress Windows will replace or repair defective materials at no charge.

INSULATING GLASS WARRANTY
Edmonton Egress Windows sealed units are warranted against seal failure for a period of 25 years from the date of manufacture. Installation charges apply after two years from the date of installation.

FIBERGLASS DOORS
Edmonton Egress Windows provides a limited 10 year warranty against warping or delamination for our fiberglass doors. This coverage is valid from the date of purchase, provided the door has not been altered in size.

INTERIOR & EXTERIOR WOOD COMPONENTS
Due to natural variations in wood, Edmonton Egress Windows does not warranty wood components that are exposed to the elements—such as those on the exterior of a home – in either their natural, stained or painted condition.

OPERATING HARDWARE
Edmonton Egress Windows provides a limited lifetime warranty on all operating hardware. All Truth Hardware products are warranted against defects in materials and workmanship for the life of the product.

INSTALLATION BY EDMONTON EGRESS WINDOWS CERTIFIED INSTALLERS
When windows and doors are installed by Edmonton Egress Windows Certified Installers, a limited 5 year warranty is provided from the date of installation against defects in workmanship.